Frequently Asked Questions
Everything you need to know about your Hydroh experience.
What materials are Hydroh Bottles made from?
Every Hydroh Bottle is crafted from premium, BPA-free 18/8 food-grade stainless steel with a signature powder-coated finish for a sleek, fashion-forward look and extreme durability.
How long will my drink stay cold or hot?
Our double-wall vacuum insulation technology keeps beverages ice-cold for up to 24 hours and steaming hot for up to 12 hours, perfect for all-day style and hydration.
When will my order ship?
Standard processing takes 1-2 business days. Once shipped, domestic orders typically arrive within 3-5 business days. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your Hydroh Bottle, it must be returned in its original, unused condition and packaging for a full refund.
Are Hydroh Bottles dishwasher safe?
To preserve the vibrant finish and vacuum seal of your fashion bottle, we recommend hand washing with warm, soapy water. The lids are top-rack dishwasher safe.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.